Mac Mail
1. Open Mac Mail. If this is the first time that it has been used, the Setup Assistant will appear. Otherwise, select File / Add Account.
**Note: If your operating system is Tiger, click the Continue button, and select IMAP from the Account Type drop-down menu.
2. Enter the following information:
Email Address—Enter your entire email address (e.g., myname@orbitelcom.com)
Password—Enter the password for your email account.
3. Click the Continue button and Enter the following information:
Account Type—Select IMAP from the drop-down menu.
Description—Enter a name of your ISP. (e.g: orbitelcom.com)
Incoming Mail Server—mail.orbitelcom.com
User Name—Enter your entire email address (e.g., myname@orbitelcom.com).
Password—Enter the password for this account.
4. Click the Continue button and Mac Mail will now attempt to detect the incoming server settings
***Note: If the test isn't successful, click Continue again. You can verify your settings after you complete this procedure.
5. Enter the following information:
Description—Enter
the name of your ISP (e.g: orbitelcom.com):
Outgoing Mail Server—mail.orbitelcom.com
✔ the Use only this server box.
✔ the Use Authentication box.
User Name—Enter your entire email address (e.g., myname@orbitelcom.com) .
Password—Enter the password for your email account.
6. Click the Continue button and Mac Mail will now attempt to detect the outgoing server settings. If the Outgoing Mail Security window appears, do the following:
DO NOT Check the Use Secure Sockets Layer (SSL) box.
In the Authentication drop-down menu, select Password.
7. Click the Continue button
***Note: If the test isn't successful, click Continue again. You can verify your settings after you complete this procedure.
8. When the setup process is done, you will see an Account Summary window that summarizes your connections. Click the Create button.
**NOTE: Check the account summary for any errors, click take accounts online, and click create.
If Mail doesn't connect, you might need to verify that Mail is set up to send and receive mail using the security and port settings
1. In Mail, click Mail > Preferences >Accounts.
2. On the Accounts tab, select the account you want, and then click Advanced.
3. On the Advanced tab:
Ensure Use SSL is NOT selected.
Make sure the Port is 143
Make sure the Authentication is Password.
Make sure the Domain Name text box is empty
4. On the Account Information tab:
Under Outgoing Mail Server (SMTP), make sure Use only this server is selected.
Under Server port, make sure Use Secure Sockets Layer (SSL) is NOT selected
Make sure the Server port is 587
Under Authentication, verify that Password is selected, and then click OK